Returns & Refunds Policy

At Glamora, we want you to be happy with your purchase. If you need to return an eligible item, please review the conditions below.

Return Period

You may request a return within [X days] of receiving your order.

Return Conditions

To be eligible for a return, the item must:

• Be unused and unworn
• Be in its original condition
• Include original packaging where applicable
• Include tags and accessories supplied with the product
• Be returned in suitable protective packaging

Items showing signs of use, damage, alteration, or wear may not be accepted.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, personalized-product, sale, or other applicable restrictions.

Any exclusions will be clearly stated on the relevant product page.

How to Request a Return

Please contact us at [Your Email Address] with:

• Order number
• Customer name
• Reason for return
• Photos of the item, if requested

Our team will provide return instructions where the return is eligible.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed through the original payment method.

Refund processing time: [2–3 business days]

Your bank or payment provider may require additional time to make the funds available.

Return Shipping

[Choose your actual policy: Customer pays return shipping / Glamora covers return shipping for eligible faulty or incorrect items / Other]

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us as soon as possible at:

[Your Email Address]

Please provide your order number and clear photographs of the item and packaging.